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Frequently Asked Questions
Sales: Invoices, Quotes, Worksheets
Contacts, Customers and Sites
Costs: Purchase Orders, Expenses, Supplier Invoices
Diary and Appointments
Not working? How to fix.
Finances: Payments, Reports, CIS, VAT Returns
Forms and Certificates
Xero
Other Questions
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Forms & Certificates
Go to the Powered Now Community
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Help Center
Frequently Asked Questions
How to Raise a Support Ticket
Powered Now Features
Getting Started Guide
Video Overviews
Frequently Asked Questions
Sales: Invoices, Quotes, Worksheets
Contacts, Customers and Sites
Costs: Purchase Orders, Expenses, Supplier Invoices
Diary and Appointments
Not working? How to fix.
Finances: Payments, Reports, CIS, VAT Returns
Forms and Certificates
Xero
Other Questions
Book Training
Forms & Certificates
Go to the Powered Now Community
Frequently Asked Questions
Most common questions are answered here.
Setting up the new Appointment Status feature
How to Send a Message to Your Customer (via Appointment, Project and Within Contact Record)
How to Edit the Subject & Contents of Your Documents
Enhanced Certificate Reminders
How to Attach a Document to Be Sent With Your Quote/Invoice/Job Sheet
Premium Features (v9)
How to Edit The Message Sent With Documents/Appointments (in Terminology & Email)
The new Communications tab in Settings
How to Update the Site Address on Certificates (Mobile Devices)
What is in the premium tier?
Map App integration
Updating Site Address on a Document
Creating a Job Sheet from a Quote
Creating a document for plots
HR: Holidays, Sickness, Employment Documents
V9 - Customer Portal Introduction
Setting up Sum up account
How to update the Site Address on a Certificate
Project Bookmarking/Pinning items and Project Filter
Add Attachment to a Single Document
How to Resend a Receipt to a Customer
How to Be Sent a Backup of Each Quote/Invoice (BCC Email)
Adding Site Address to Certificate
How to Report on Appointments
Adding a Site Address to a Quote/Invoice
Adding a Site Address to a Quote/Invoice (Mobile Version)
Running a Report on Outstanding Payments
How to Delete a Site Address
Ideal Workflow for Your Engineers
How to Display Reminders in the Diary
How to Add More Than 2 Email Addresses to a Contact
What Is the "Agenda" View of the Diary?
How to Export Time Logs
How to Set up Your Bank Account in Xero
How to Report on Projects
How to edit your document number at the end of the Financial Year (Mobile Version)
Appointment Notification Triggers
Appointment Types
V9 - Demo Overview
How do customers create a portal login
How do customers book via the portal
New Notes Section on all Certificates
Configuring your Default Home screen
The New Customisable Questionnaire Form
The New Extended Measurement Form
Sales: Invoices, Quotes, Worksheets
How Do I Delete an Invoice or Quote Using the Mobile App?
How Do I Create a Job Sheet?
How to Convert a Quote to an Invoice
How to Capture a Signature (Mobile Only)
How to Copy a Document
Creating a Purchase Order
How to Print Documents From Powered Now
Adding Multiple Priced Items to a Quote or Invoice in Projects
How Does a Customer 'Accept' or Reject' a Quote?
How Do I Edit a Document?
How to Amend Headers and Footers
Understanding the Different Document Statuses
How to Backdate Documents
Can I Save Priced Items to Re-Use?
Why Does My Document State TBA?
How Do I Find Previous Documents Created Within the Mobile App Version?
How Do I Know if I've Sent a Quote/Invoice to My Customer?
How to Create Documents With Images and Detailed Text From a Project
How to Create a Document With No Pricing
How Do I Find Previous Documents Created on the Desktop Version?
How Do I Change the Description of Quote to Estimate?
Changing Your Quote or Invoice Numbers
How Do I Set up My Invoice and Quote Numbers?
How Do I Add My Bank Details to Invoices?
Setting up Your Pricing Layout
How to Apply a Markup
See more
Contacts, Customers and Sites
How Do I Export My Contacts?
How to Add a Site to a Contact
Costs: Purchase Orders, Expenses, Supplier Invoices
How Do I Create A Supplier Invoice
How Do I Issue a Credit Note to a Supplier Invoice?
Supplier Invoice/Expense Settings
Quick Expenses and Supplier Invoices Function
Creating a Purchase Order From a Quote
How Do I Add an Expense?
See more
Diary and Appointments
How Do I Create an Appointment for My Team?
The Powered Now Diary (V9)
How to Sync Your Powered Now Diary to Your Outlook Calendar
Creating an Unplanned Appointment
Not working? How to fix.
Clearing Your Database on Web
Powered Now App Not Running?
SumUp Card Reader Troubleshooting
Finances: Payments, Reports, CIS, VAT Returns
Using Powered Now and MTD for VAT!
Key Points to Consider When Setting up MTD in Powered Now
What Is a Disbursement and How Does Powered Now Help?
How Do I Add a Credit Note?
How Do I Set up CIS?
Can I Hide Financials From Staff?
What Is the Reports & Finances Button?
How Do I Export My Financial Data?
Does Powered Now Do Payment Reminders?
How Do I Mark an Invoice as Paid?
Setting Your Currency & Payment Options
Accounts Export: Status Column
How to Delete/Edit Payments
Deposits and Stage Payments
How to Create a Customer Statement
Does Powered Now Link to Your Bank Account?
What is CIS?
See more
Forms and Certificates
Using the Job Completion Form
Do You Want to Use the Certificates in Powered Now?
What Certificates Do You Have?
Certificate Setup
Raising a Certificate
Using the New Site Visit Form
Adding a Site to a Certificate
See more
Xero
Xero Troubleshooting
Xero Overview/Setup
How Do I Disconnect From Xero?
How Does Reconciliation Work With Xero?
How Does Synchronization Work Between Powered Now and Xero?
What Doesn't the Xero Integration Do?
Xero Integration: Initial Setup and Day-to-Day Running
See more
Other Questions
What Devices and Browsers Does Powered Now Support?
How to edit your document number at the end of the Financial Year
Where Can I Add My Company Registration Number?
Introduction to Location Tracking
How Secure Is Your Data?
Windows 10 Compatibility
How Do I Cancel My Subscription?
Can I Add My Staff to a Job Later?
How Many Users Are Included on the Professional Plan?
How Much Does Powered Now Cost?
How to Import Your Product Catalogue
Setting up Location Tracking
Can I Add Users to the Business Plan?
How to Upload a File
How Do I Log Into the Web Version of Powered Now?
How to Free up Space on Your iPhone/iPad
How Do I Pay for Powered Now?
How to Allow Popups
Professional/Team Overview & Features
What Happens if I Lose or Break My Device?
What Are the Terms and Conditions?
Web Version - Beta Testing
Adding a New Main Contact
Does Powered Now Work Offline?
Why Do I Need to Use Projects?
How Do I Set up and Apply a Project Status?
How to Enable Auto Archiving
Changing Your Company Details
Can I Import Data Into Powered Now?
How Do I Set up Paypal?
Managing Your iTunes or Google Play Subscription
How to Set up Priced Item Categories
Forgotten Password
Team Location - Using the Date Filter
Who is Powered Now?
How to Add/Delete Users
How Do I Receive Powered Now Push Notifications?
Troubleshooting Location Tracking
Will Powered Now Drain the Battery on My Device?
How Do I Cancel My Free Trial?
Is Powered Now Backed Up?
Does Powered Now Do Payroll?
Adding Items to Your Product Catalogue
See more
