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How to issue a refund against a Sumup payment 

This article will explain the process of issuing a refund against an invoice that has been paid via Sumup 

To issue a refund against a Sumup payment:

 

1. Locate the Sales invoice and click the "+ Options" button

2. Click "Credit"

3. Click "Apply credit" for the designated value you wish to refund.

4. Click Yes to proceed with the Refund